Last Updated: April 3rd, 2025.
This Privacy Policy outlines how we collect, use, protect, and share information about users of the My SHS Selection Guide App (the "App"). By using the App through web, mobile, or USSD, you agree to the terms outlined below.
We collect the following types of information:
Personal Information: Name, mobile phone number, school selection preferences, and aggregate score.
Device Information: Browser type, IP address, and usage data.
Payment Details: Information related to mobile money or credit card transactions (handled securely via third-party processors).
SMS and USSD Logs: Used to deliver verification codes and send results for non-smartphone users.
We use your data to:
Authenticate user identity and provide access to the App.
Deliver personalized school selection predictions and trends.
Process payments for additional prediction access.
Communicate important updates and notifications.
Generate insights and analytics for educational planning (anonymized).
We do not sell or rent your personal information. Your data may only be shared with:
Third-party service providers such as SMS gateways and payment processors, strictly for operational purposes.
We employ industry-standard security practices including:
SSL encryption for data transmission.
Secure cloud hosting for databases.
Access control mechanisms to prevent unauthorized access.
As a user, you have the right to:
Access and review your personal data.
Request correction or deletion of inaccurate data.
Withdraw consent for data processing.
To exercise these rights, contact us at [email protected]
We retain user data as long as necessary for service delivery, legal compliance, and legitimate educational analysis. Inactive accounts and associated data may be deleted after 12 months of inactivity.
We encourage minors (under 18) to use the App under parental or guardian supervision. We do not knowingly collect data from children without consent.
We may update this policy periodically. Users will be notified of significant changes through the App or SMS.
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]
We are committed to protecting your privacy and providing you with a secure and supportive experience.